Internship Product Strategy • UX Healthcare Analytics

Milliman MedInsight

Product Strategy Intern on the MedInsight team. I supported product direction by designing dashboard-sized experiences and a mobile workflow, collaborating closely with stakeholders and ensuring every design aligned with Milliman’s design standards.

Overview What I Worked On What I Learned

Overview

During my internship at Milliman MedInsight, I worked on the Product Strategy team to support how MedInsight products are communicated and used. My role blended product thinking with UX execution—turning stakeholder needs into clear, standards-aligned UI for both large dashboard contexts and mobile.

My focus: bring clarity to complex product information and design interfaces that feel consistent, trustworthy, and easy to act on—without adding cognitive load.

What I Worked On

I worked across two main workstreams: dashboard-sized product views and a mobile-sized experience designed for quick, in-context use.

Dashboard experiences

  • Designed webpage-sized dashboards that organized key product information into scannable sections
  • Iterated on layout and hierarchy to make complex content easier to understand at a glance
  • Ensured components followed Milliman’s design guide for consistency across the product suite

Mobile workflow

  • Designed a mobile-sized screen to support a focused, step-by-step interaction
  • Incorporated feedback from stakeholders, including leadership and clinicians who would use the product
  • Prioritized clarity and ease of use in a constrained layout

Process

I worked iteratively: gathering requirements, mapping assumptions, designing options, and validating direction through recurring check-ins. I used the design guide as a constraint and a tool—making the work feel integrated rather than custom or one-off.

How I approached design

  • Start from the decision the user needs to make, then build the UI around that intent
  • Use hierarchy and spacing to reduce cognitive load and guide attention
  • Design for scannability first, then add depth where it supports follow-through

Design standards

  • Applied Milliman’s design system patterns and component rules
  • Balanced consistency with the need to communicate nuanced product content
  • Validated accessibility and legibility, especially in dense dashboard contexts

Collaboration

This internship was highly cross-functional. I met with stakeholders across product strategy and the broader organization, and I incorporated domain feedback from clinicians to ensure the UI matched real workflows and expectations.

Design feedback loop: I regularly shared work-in-progress with Milliman’s product design team to pressure-test decisions, improve polish, and keep my designs aligned with internal standards and practices.

What I Learned

I learned how product strategy and design reinforce each other: clear positioning requires clear interfaces. I also gained experience designing in a regulated, high-trust domain where consistency and clarity matter as much as visual polish.

Key takeaways

  • Translate complex stakeholder goals into simple, user-centered UI structure
  • Use design systems as a decision tool, not just a checklist
  • Communicate tradeoffs clearly when aligning across multiple audiences

How it shaped my approach

  • Design for the next step: what the user should do after understanding the information
  • Make hierarchy do the heavy lifting—reduce work the user has to do to interpret
  • Keep collaboration tight and iterative to avoid late-stage surprises

Note

Unfortunately I cannot share specific displays of my work, but if you're interested please contact me.

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