Milliman MedInsight.
Product Strategy Intern on the MedInsight team. I supported product direction by designing dashboard-sized experiences and a mobile workflow, collaborating closely with stakeholders and ensuring every design aligned with Milliman’s design standards.
Overview
Clarity for complex product information
During my internship at Milliman MedInsight, I worked on the Product Strategy team to support how MedInsight products are communicated and used. My role blended product thinking with UX execution—turning stakeholder needs into clear, standards-aligned UI for both large dashboard contexts and mobile.
Bring clarity to high-trust, high-complexity information and design interfaces that feel consistent, trustworthy, and easy to act on—without adding cognitive load.
Workstreams
Two surfaces, one goal: reduce friction
I worked across two main workstreams: dashboard-sized product views and a mobile experience designed for quick, in-context use. My design intent was to use hierarchy and structure to make dense information easy to scan, while keeping interaction patterns consistent with an established design system.
Dashboard experiences
- Designed webpage-sized dashboards that organized key product information into scannable sections
- Iterated on layout and hierarchy to make complex content easier to understand at a glance
- Ensured components followed Milliman’s design guide for consistency across the product suite
Mobile workflow
- Designed a mobile-sized screen to support a focused, step-by-step interaction
- Incorporated feedback from stakeholders, including leadership and clinicians who would use the product
- Prioritized clarity and ease of use in a constrained layout
Process
Iterate in tight loops with stakeholders
I worked iteratively: gathering requirements, mapping assumptions, designing options, and validating direction through recurring check-ins. I used the design guide as a constraint and a tool—making the work feel integrated rather than custom or one-off.
How I approached design
- Start from the decision the user needs to make, then build the UI around that intent
- Use hierarchy and spacing to reduce cognitive load and guide attention
- Design for scannability first, then add depth where it supports follow-through
Design standards
- Applied Milliman’s design system patterns and component rules
- Balanced consistency with the need to communicate nuanced product content
- Validated accessibility and legibility, especially in dense dashboard contexts
Collaboration
Cross-functional by default
This internship was highly cross-functional. I met with stakeholders across product strategy and the broader organization, and I incorporated domain feedback from clinicians to ensure the UI matched real workflows and expectations.
Learnings
Consistency builds trust
I learned how product strategy and design reinforce each other: clear positioning requires clear interfaces. I also gained experience designing in a regulated, high-trust domain where consistency and clarity matter as much as visual polish.
Key takeaways
- Translate complex stakeholder goals into simple, user-centered UI structure
- Use design systems as a decision tool, not just a checklist
- Communicate tradeoffs clearly when aligning across multiple audiences
How it shaped my approach
- Design for the next step: what the user should do after understanding the information
- Make hierarchy do the heavy lifting—reduce work the user has to do to interpret
- Keep collaboration tight and iterative to avoid late-stage surprises
Note
Some work can’t be shown publicly
Unfortunately I cannot share specific displays of my work, but if you're interested please contact me.